Geven most important task is not only selling aircraft passenger seats, but mainly making customers satisfied by always being close to them. Geven’ s aim is not just to sell Seating and Interiors products but to ensure an outstanding Customer/Supplier relationship.
We invest heavily in after-sales service and this department has its own dedicated staff.
 
Our Mission is creating a great Product with Outstanding Customer Support.
 

This is why we provide best-practice standards of:

  • Spare Part Management website
  • Spare parts Initial Provisioning (IP) planning
  • Engineering support to include product improvements & upgrades (SB/AD)
  • On-site technical assistance
  • Inventory support and Consignment Stock
  • Dedicated AOG desk 24/7 hot-line
  • Maintenance personnel training programs
  • Warranty management & MRO services
 
20
02
19
18
41
08
35
33
30
38
45
34
43
10
27
31
14
23
13
32
09
37
04
28
11
07
29
12
24
44
42
17
03
39
05
01
36
15
40
16
26
22
06
25
21