Geven most important task is not only selling aircraft passenger seats, but mainly making customers satisfied by always being close to them. Geven’ s aim is not just to sell Seating and Interiors products but to ensure an outstanding Customer/Supplier relationship.
We invest heavily in after-sales service and this department has its own dedicated staff.
 
Our Mission is creating a great Product with Outstanding Customer Support.
 

This is why we provide best-practice standards of:

  • Spare Part Management website
  • Spare parts Initial Provisioning (IP) planning
  • Engineering support to include product improvements & upgrades (SB/AD)
  • On-site technical assistance
  • Inventory support and Consignment Stock
  • Dedicated AOG desk 24/7 hot-line
  • Maintenance personnel training programs
  • Warranty management & MRO services
 
14
21
32
40
34
24
38
36
26
01
30
33
28
06
43
31
20
11
39
03
45
08
13
23
12
15
04
02
05
29
42
35
25
17
44
07
37
09
19
18
16
10
22
41
27